Privacy Policy

  1. Introduction
  • Urban Junkies is an e-publication and website. UJ Select is a shop with exclusive products, events and services, as chosen by Urban Junkies. At Urban Junkies we respect the privacy of everyone who uses our website, products and any and all related services which we may provide to you from time to time (“Services”). In this document we refer to Urban Junkies and Urban Junkies Shop as “UJ” “us”, “we” or “our” and we refer to you as “you” and “your”.
  • In this document "Privacy Policy", we explain how we collect, process and store any personal data belonging to you, meaning information about you which is personally identifiable such as your name, address, telephone number or email address. Such information is referred to throughout this policy as "Personal Information" or “data”.
  • In order to supply you with UJ daily emails, we need your email address. UJ doesn't collect any information except that expressly provided by you. We will not disclose your personal information to any third party without your consent, except as required to provide you with UJ Services. We will never sell, rent, or share your personal information, including your email to any third parties for marketing purposes without your explicit consent.
  • By accessing and/or using our Services you consent to us collecting, processing, storing and sharing your Personal Information in the ways set out in this Privacy Policy. If you do not accept the practices set out in this Privacy Policy, you should not use our Services. As set out in the terms and conditions relating to our Services, you must be at least 18 years old to access and use our Services.
  1. About us
  • We are a company called Urban Media London Limited . We are registered in United Kingdom, with registered number 07022627 . Our registered office is 15 Bowling Green Lane, London, EC1R 0BD. Via www.urban we provide you with a weekly newsletter. Via UJ Select we provide a you with an exclusive selection of products, events, and services to purchase.
  1. Information we collect and how we collect it
  • UJ may collect and process the following data about you:
  • information that you provide us with when you fill in forms when using our Services, or when you create an account with us;
  • details of your use of our Services and the resources that you access (for example, information about how and when you purchased or bid on items or visit our website(s),
  • if you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence;
  • your interactions with us on our social media channels; and
  • information we collect via cookies, as explained further below.
  1. Cookies
  • We use cookies and other similar technologies. “Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work at
  • We use cookies and similar technologies:
  • to allow us to recognise you and your device, for example by identifying your IP address;
  • to allow our Services to interact with a third party social network or platform (where you have chosen to allow such interaction);
  • to allow us or our payment processors to process your payment instructions;
  • to obtain data which will allow us to understand how you are using our Services so that we can improve them.
  • By accessing our Website(s) or using our Services you consent to our use of cookies in accordance with this Privacy Policy. You can disable cookies through your web or phone browser settings but you may find you are not able to enjoy all the features of our Services if you do so.
  1. Payment Information
  • When you purchase Services on our Website(s), we may collect certain payment information from you on behalf of our payment service providers or third parties.
  1. How will we use your Personal Information
  • You agree that we (or a supplier or group company acting on our behalf and only under our instructions) may use your Personal Information for the purposes of:
  • contacting you, for example as part of customer service or to send you updates about our Services;
  • managing your account and relationship with us and improving your experience when you use our Services;
  • research, surveying, and engaging with you, for example by sending you communications (including by email) for these purposes;
  • marketing and promotion of our Services or related products, for example sending you communications (including by email) for these purposes on our, or a third party's behalf. For example, we might send you information about merchandise relating to our Services If you do not want us to use your data in this way please let us know by contacting us at ;
  • preventing cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organisations involved in crime and fraud prevention;
  • if you live in the European Union, for the purpose of providing VAT invoices where we are required to do so by law or where requested by you; and
  • as otherwise expressly set out in this Privacy Policy or as required by law.
  1. Will we share your Personal Information with third parties
  • UJ will only share your data with third parties (for example our suppliers):
  • with your consent (including as set out in this Privacy Policy);
  • as reasonably necessary in order to provide the Services to you (for example, by providing your Personal Information to suppliers we may use to fulfil the Services or to communicate with you);
  • where it is necessary to carry out your instructions (for example, to process a payment instruction we must provide your Personal Information to our payment processors);
  • when you submit information as part of a competition or otherwise interact with our social media channels (for example, by providing a testimonial about one of our Services) we may publish the information you submitted, alongside your name and home country on our Website(s) and social media channels;
  • as we reasonably believe is permitted by law or regulation;
  • in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you; or to protect our rights, property, or safety, our users, or others;

Despite all of our efforts, UJ cannot guarantee that a hacker will not obtain access to communications between you and UJ.

  1. For how long will we retain your information
  • We will retain your Personal Information for as long as is necessary to fulfil the purposes for which it was collected or as needed to provide you with Services. We may retain your Personal Information after you have closed any account you have with us or after we have ceased providing Services to you if retention of your Personal Information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between members, prevent fraud, cheating or abuse, or enforce this Privacy Policy or any other agreement we may have with a user.
  1. Will we transfer your Personal Information overseas
  • Your Personal Information may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.
  1. How do we protect your Personal Information
  • The security of your Personal Information is important to us. We maintain appropriate technical and physical safeguards to protect your Personal Information against accidental or unlawful destruction or loss, alteration, unauthorised disclosure or access, use and all other unlawful forms of processing of the data in our possession. We use the same level of skill in protecting your Personal Information as other similar website operators. However, since the internet is not a completely secure environment we cannot guarantee that information you transmit via our Services will not be accessed, disclosed, altered or destroyed by breach of any of our safeguards.
  1. Links from our Services
  • We may provide links to third party websites from our Services. You understand that when you click on these links any data which you provide thereafter is subject to such third party’s privacy policy and not to ours. Although we will endeavour only to link to reputable websites, we takes no responsibility for the content, safety or security of any third party website.
  1. Your rights in relation to your Personal Information
  • You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your Personal Information, please contact us at we may make a small charge for this.
  • We want to make sure that your Personal Information is accurate and up to date. You may ask us to modify, correct or remove information by contacting us at the email address above.
  • Information that you have shared via our Services on any social network or third party platform cannot be amended or deleted by us where it is in the control of that social network or third party platform.
  • You have the right to ask us not to use your Personal Information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact us at
  1. How to contact us
  • To find out more about how your Personal Information will be used please contact us by email at the address above.
  1. Complaints
  • We hope that you won’t have any complaints about us or our Services. If you are unhappy with our use of your Personal Information then please contact us by emailing - also have the right to complain to your local data protection authority if there is a problem.
  1. Legal matters
  • If any court or other competent authority finds any of the terms of this Privacy Policy to be invalid or unenforceable, the other terms of this Privacy Policy will not be affected.
  • This Privacy Policy is governed by and interpreted in accordance with the laws of England. Any dispute arising in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts of England unless you choose the courts of your home country.
  • We are constantly innovating and looking for new ways to improve our Services. We may therefore amend this Privacy Policy from time to time to reflect such improvements or any other changes to our business. If you object to any of the changes you should immediately stop using our Services and close any account you may have with us.

This Privacy Policy was updated in Dec 2020.